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The LEAD Certification Exam is one of the top-rated and career-oriented certificates that are designed to validate an ISM professional's skills and knowledge level. These Leadership and Transformation in Supply Management (LEAD) practice questions have been inspiring those who want to prove their expertise with the industrial-recognized credential. By cracking it you can gain several personal and professional benefits.
ISM Leadership and Transformation in Supply Management Sample Questions (Q39-Q44):
NEW QUESTION # 39
As an initiative to support environmental sustainability, a bank's supply manager wants to change to buying recycled paper. How can supply management ensure that the recycled paper is produced sustainably?
- A. As recycled paper is environmentally sustainable by definition, no further action needs to be taken
- B. By using the Global Reporting Initiative (GRI) to identify responsible sources of recycled paper
- C. By sourcing from suppliers that are ISO 14001:2015 certified
- D. By sourcing recycled paper that is Forest Stewardship Council (FSC) certified
Answer: D
Explanation:
To ensure that the recycled paper is produced sustainably, the supply manager should source paper that is Forest Stewardship Council (FSC) certified. FSC certification guarantees that the paper comes from responsibly managed forests and verified recycled sources. Leadership and transformation management documents highlight the importance of certification in verifying sustainable practices and ensuring environmental responsibility. By choosing FSC-certified products, the bank can be confident that its procurement practices support environmental sustainability. Reference emphasize that FSC certification is widely recognized and trusted as a benchmark for sustainable forest management and recycled products.
NEW QUESTION # 40
A company is facing growing pressure to reduce costs by finding less expensive suppliers of raw materials offshore. However, the sourcing team has little experience with offshore suppliers. To prepare the team, which of the following actions by the supply manager will have the GREATEST impact?
- A. Using diagnostic tools to target specific training needs for the staff
- B. Restructuring the department to concentrate on priority material categories
- C. Obtaining approval for new positions with higher experience requirements
- D. Revising performance evaluation criteria to emphasize cost savings
Answer: A
Explanation:
The supply manager should use diagnostic tools to target specific training needs for the staff to have the greatest impact. Here's a detailed explanation:
Using Diagnostic Tools:
Identifying Skill Gaps: Diagnostic tools can help identify specific areas where the sourcing team lacks experience, particularly with offshore suppliers.
Tailored Training Programs: By pinpointing precise training needs, the supply manager can develop targeted training programs that address these gaps effectively.
Why Not Other Options?
Obtaining approval for new positions with higher experience requirements (A): This may be time-consuming and does not address the immediate need for developing current staff.
Revising performance evaluation criteria to emphasize cost savings (B): While important, it does not directly prepare the team for working with offshore suppliers.
Restructuring the department to concentrate on priority material categories (D): This is a broader organizational change that may not directly impact the team's skill development for offshore sourcing.
Reference:
The role of diagnostic tools in identifying training needs (Kirkpatrick, D.L., Evaluating Training Programs, 1994).
Best practices for training and development in supply chain management (APICS, Supply Chain Operations Reference Model).
NEW QUESTION # 41
DEF Company acquires MNO, Incorporated. The new firm's chief procurement officer (CPO) is tasked with consolidating duplicate components under one supplier for the lowest total cost. The CPO plans to use the firms' combined cognitive procurement system to complete this task. Which of the following will this system MOST likely yield in order to aid the CPO?
- A. The level of risk posed by each supplier based on location and disaster recovery plans
- B. The price, quality, performance and reliability of the components and the suppliers
- C. The financial strength of the suppliers providing the components
- D. The demand for the components for both DEF and MNO
Answer: B
Explanation:
Using the firms' combined cognitive procurement system, the CPO is most likely to yield information on the price, quality, performance, and reliability of the components and the suppliers. This data is crucial for consolidating duplicate components under one supplier for the lowest total cost.
Cognitive Procurement Systems: These systems utilize artificial intelligence and data analytics to provide comprehensive insights into procurement activities. They help in assessing various parameters such as cost, quality, and supplier performance.
Decision-Making: Having detailed information on price, quality, performance, and reliability allows the CPO to make informed decisions about which suppliers to consolidate, ensuring that the best overall value is achieved.
Optimization: This approach helps in optimizing the supply chain by selecting suppliers that offer the best combination of cost efficiency and reliability, ultimately reducing total procurement costs.
Reference:
Handfield, R.B., & Nichols, E.L. (1999). Introduction to Supply Chain Management. Prentice Hall.
Monczka, R.M., Handfield, R.B., Giunipero, L.C., & Patterson, J.L. (2015). Purchasing and Supply Chain Management. Cengage Learning.
NEW QUESTION # 42
A firm hires a new employee to the supply management department. The organization requires new employees to complete a mandatory on-line training system prior to using its enterprise resource planning (ERP) system. After two months on the job, the new employee is still struggling with locating key information in the ERP system. However, the employee has developed a solid rapport with the department and is knowledgeable of the business through various team projects. Given this situation, which of the following would be BEST suited to enhancing the new employee's ERP skills?
- A. Training manuals
- B. One-on-one training
- C. Shadowing
- D. On-line training
Answer: B
Explanation:
The new employee in the supply management department has developed good rapport with the team and has gained business knowledge but is struggling with the ERP system. One-on-one training is the best approach to enhance the employee's ERP skills. This method provides personalized instruction, allowing the trainer to address specific questions and challenges faced by the employee. Leadership and transformation management documents emphasize the importance of tailored training methods to effectively develop employees' skills. Personalized training can accelerate learning and ensure the employee becomes proficient in using the ERP system. Reference highlight the benefits of hands-on, direct interaction in training, which can be more effective than generic online modules or manuals for complex systems.
NEW QUESTION # 43
A supply management department is focused on reducing short- and long-term costs. However, the reporting of these cost reductions has been inconsistent. Some are reported as cost savings but not cost avoidance, while others are not documented at all. In preparing performance evaluation measures for the coming year, how can the department BEST address these concerns?
- A. Discuss balanced scorecards with the supply management team
- B. Assign more weight to cost avoidance
- C. Institute a reward-sharing program for cost savings
- D. Set specific targets as part of each team member's goals
Answer: A
Explanation:
To address inconsistencies in reporting cost reductions, the best approach is to discuss balanced scorecards with the supply management team.
Balanced Scorecards: This management tool helps align business activities with the vision and strategy of the organization, improving internal and external communications, and monitoring organizational performance against strategic goals.
Comprehensive Evaluation: By implementing balanced scorecards, the supply management department can create a comprehensive evaluation framework that includes both cost savings and cost avoidance, ensuring consistent and accurate reporting.
Goal Setting: Balanced scorecards facilitate setting specific, measurable targets for team members, enhancing accountability and performance tracking across different dimensions of cost management.
Reference:
Kaplan, R.S., & Norton, D.P. (1996). The Balanced Scorecard: Translating Strategy into Action. Harvard Business Review Press.
Niven, P.R. (2006). Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results. John Wiley & Sons.
NEW QUESTION # 44
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